Talk Less and Listen More

Truly listening to another person is a gift---the ultimate sign of respect for another's thoughts.  But it's a difficult gift to give.  Instead of listening, we may be wondering what we should say next.  The bottom line is that most of us are simply too self-absorbed to be good listeners.  
Listening is a skill that requires practice and determination.  To master it, you must be willing to close your mouth and consciously focus on the other person's words.  Becoming a good listener is hard work, but giving the gift of being heard can make a great difference in the lives of those around you.

A true listener hears with

the ears, head and heart...